El principe

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  • Publicado : 5 de junio de 2011
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TECHNICAL SUPPORT
Contact Us on the Web: Log into our site at http://support.ubi.com. From this site, you will be able to enter the Ubisoft Solution Center, where you can browse through our Frequently Asked Questions (FAQ) which is our database of known problems and solutions. You can also send in a request for personal assistance from a Technical Support representative by using the Ask aQuestion feature. Most webmail contacts are responded to within two business days. Contact Us by Phone: You can also contact us by phone by calling (919) 460-9778. When calling our Technical Support line, please make sure you are able to access the gaming system you are calling about. Our Technical Support representatives are available to help you Monday through Friday from 9am–9pm Eastern Time(excluding holidays). Our support is provided free of charge however long distance charges apply. Pour du service en français, veuillez contacter / Para la ayuda en español llame: (866) 824-6515. Contact Us by Mail: You can also reach us by standard mail by writing to Ubisoft Technical Support • 2000 Centre Green Way • Suite 300 • Cary, NC 27513

WARRANTY
Ubisoft warrants to the original purchaser ofits products that the products will be free from defects in materials and workmanship for a period of ninety (90) days from the date of purchase. Ubisoft products are sold “as is,” without any expressed or implied warranties of any kind, and Ubisoft is not liable for any losses or damages of any kind resulting from use of its products. Ubisoft agrees for a period of ninety (90) days to eitherreplace defective product free of charge provided you return the defective item with dated proof of purchase to the store from which the product was originally purchased or repair or replace the defective product at its option free of charge, when accompanied with a proof of purchase and sent to our offices postage prepaid. This warranty is not applicable to normal wear and tear, and shall be void ifthe defect in the product is found to be as a result of abuse, unreasonable use, mistreatment, or neglect of the product. Limitations: This warranty is in lieu of all other warranties and no other representations or claims of any nature shall be binding on, or obligate Ubisoft. Any implied warranties applicable to Ubisoft products, including warranties of merchantability and fitness for aparticular purpose, are limited to the ninety (90) day period described above. In no event will Ubisoft be liable for any special, incidental, or consequential damages resulting from possession, use, or malfunction of Ubisoft products. Some states do not allow limitations as to how long an implied warranty lasts and/or exclusions or limitations of incidental or consequential damages. So the abovelimitations and/or exclusions of liability may not apply to you. This warranty gives you specific rights, and you may also have other rights that vary from state to state. Notice: Ubisoft reserves the right to make improvements in its products at any time and without notice. Refunds: Ubisoft cannot provide refunds or otherwise process returns for credit of any kind other than an identical productreplacement. Any product refund request must occur at the place of purchase, as the individual retail outlets set their own refund policy. This policy covers identical product replacements only. Product/Documentation Replacements: Please contact a Ubisoft Technical Support Representative directly before sending your product to us. In many cases, a replacement is not the best solution. Our SupportRepresentatives will help you determine if a replacement is necessary or available. You will need to first acquire an RMA (Return Materials Authorization) number to process your return or replacement. Without an RMA number from a Support Representative, your replacement request will not be processed. If we determine a return or replacement is necessary: Please return the product (media only) along with...
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